Emotional resilience for staff
Helping employees handle stressful situations and understand their own patterns of behaviour.
Request a proposalFor institutions and business
Develop your people, raise the quality of your service, strengthen the culture of your organisation.
I work with practice-based training: the result is decided by how people make decisions in the moment when they are alone with a client, a situation or a team — with no manager present. The focus is on changing behaviour, not on theory.
Education and certificates → Latvijas Universitāte HRCI International School of Game Facilitation RISEBA Valsts administrācijas skola
“A very interesting and deep experience with the metaphorical cards — getting to know one another and discovering new sides of ourselves that nobody else knew.”Oksana SergejaAssociation meeting · getting the team acquainted
“I saw and felt the blank spots in my mind where an inner noise had been reigning. The doubts went, and clarity arrived — it showed precisely where to find the financing for building further.”Ruzil ValeevBusiness constellation
“I really liked how sensitively and carefully Katya leads the process. Working with the figures and the images turned out to be far deeper than I expected — very valuable for understanding myself better.”ClientSystemic constellation
- 15+years of working with people and teams
- 10sessions in the development programme for specialists
- up to 20participants in group workshops
What I offer
Professional development programme
Ten sessions for specialists in the helping professions and practitioners of esoteric methods — projective methods, a coaching approach and transformational games. See the full programme
Team workshops (L&D)
“Crossroads of Six Paths”
For companies and hotels: stability of service, collaboration within the team, and staff who can act on their own. See the full programme
Business constellations
One to one, for entrepreneurs and private practice: money, your own value, growth and decisions — when what holds the result back is not the strategy but something inside. See all 10 themesOther services
Workshops and training built for you
Critical thinking, stress management, better collaboration between departments — to your brief.
Request a proposal
Career consultations for young people and adults
Motivation, resilience under stress and setting goals — with an individual approach.
Specialist knowledge in the protection of children's rights — certificate from Latvijas Pašvaldību mācību centrs (the Latvian municipal training centre), 40 academic hours (2026).
Request a proposalWhat changes
More even service
The result becomes less dependent on particular people or particular shifts — and there are fewer situations that have to be solved in firefighting mode.
Greater client involvement
In your specialists' work with clients — more involvement and motivation, a structured process of help, and more professional day-to-day practice.
A predictable result
Management stops being pulled into daily detail — the business can be run as a system rather than as a response to every fluctuation.
Let us talk about what is specific to your company and what your team needs — I will prepare a proposal for your situation.
Get in touchWhat it looks like in practice
Workshops, festivals and recognition — in person and online.
Reviews
How organisations have found the collaboration.
Association meeting · getting the team acquainted
Enormous thanks to Jekaterina for running an introductory meeting with the metaphorical cards. It was a very interesting and deep experience: getting to know one another, discovering sides of ourselves that nobody else knew, and learning about our goals and the opportunities for developing the association.
Business constellation
I want to thank you sincerely for the depth of the approach and for the understanding with which you lead the practice. I saw and felt the “blank spots” in my mind where an inner noise had been reigning. Friends, that alone is already very valuable — to hear your own inner wise one. The doubts went, and clarity arrived. It showed precisely where to find the financing to carry on building the retreat centre.
Business constellation
Katya, thank you for the business constellation — everything fell into place and sorted itself out!
Hello! I am Jekaterina Risa
Coach, training facilitator and L&D specialist
A learning and development (L&D) specialist with experience in social work, client service and analytical roles. I help companies develop their people, raise the quality of their service and strengthen the culture of the organisation, using practice-based training.
I combine work with people and a structured, analytical approach: handling a large volume of information, noticing the patterns in it and turning them into practical decisions for developing teams. More than 15 years of working with people and teams; I work in Latvian, Russian and English.
Experience in organisations
- Private practice (since 2024) — coaching, training and facilitation: 20+ group sessions, structured development programmes, projective methods and gamification; facilitator at an international transformational games festival;
- Salaspils novada sociālais dienests — the social service of Salaspils municipality (2025–2026) — specialist for work with young people: psychosocial support for young people and families, motivation, resilience under stress, setting goals; collaboration with state and municipal institutions;
- Patērētāju tiesību aizsardzības centrs — the Consumer Rights Protection Centre (2020–2025) — senior inspector: analysis of regulatory documents, supervision of EU regulations and product conformity; testing of the “IS Uzraugs 2.0” supervision system and improvement of processes, with a formal commendation for the contribution;
- Incredit Group (2019–2020) — credit specialist: researching client needs, risk analysis and improving client experience (CX);
- Elkor (ETG SIA) (2014–2019) — e-commerce customer service: managing the full order cycle, CRM, onboarding new staff and cross-department collaboration.
Education and approach
- bachelor's degree in social sciences, management (Latvijas Universitāte — University of Latvia, 2013);
- University of Latvia certificate for carrying out pedagogical work (“Pedagoģiskās darbības pamati” — Foundations of Pedagogical Practice, 72 hours);
- practical psychology — foundations of counselling and supportive conversation, 150 academic hours (International Education Centre ExpertX, 2023–2025), an educational course, not a psychologist's or psychotherapist's qualification;
- game facilitator and moderator (International School of Game Facilitation, 80 academic hours, 2025); exponential coaching (Institute of Metacognitive Programming, 2024);
- metaphorical associative cards as a supplementary method in the helping professions (Valsts administrācijas skola — the School of Public Administration, 12 hours, 2024); methods of artificial intelligence in everyday work (Valsts administrācijas skola, 2024);
- “Building a business in the digital environment” (RISEBA, 2023); HRCI Human Resource Associate professional certificate (2025);
- non-formal education methods (“Metožu karuselis”, 2026); prevention of offending among children and young people (webinar of Rīgas plānošanas reģions — the Riga Planning Region, 2025);
- specialist knowledge in the protection of children's rights (Latvijas Pašvaldību mācību centrs — the Latvian municipal training centre, 40 academic hours, 2026);
- instruments of psychological enquiry, used with respect for a participant's boundaries.
Work with organisations is carried out on the basis of a contract with an invoice. These services do not replace medical or psychotherapeutic care.
How the collaboration works
- A conversation about the need. A short call or meeting — what the situation is and what you want to change.
- Diagnostic. Where useful — interviews with management and staff: I compare what management expects with the real situation on the front line, and find where exactly communication is breaking.
- Proposal. A programme aimed at solving the specific problem rather than covering general topics — with scope, delivery and cost.
- Delivery. Workshops or sessions online, or in person at your premises — by arrangement.
- Assessing the results. Reviewing what was achieved and planning what comes next.
Get in touch
I am glad to discuss what is specific to your company and to run a diagnostic of what your team needs.
- Phone: +371 29984373
- E-mail: risajekaterina@gmail.com
- Where: online · in person at your premises — by arrangement
Request a proposal
Describe your situation — I will be in touch within 24 hours and prepare a proposal for your organisation.
I use your details only to answer this request. Submissions are processed and stored by the website platform, Netlify; I do not pass them to anyone else. Privacy policy.
Frequently asked questions
Where do the workshops and sessions take place?
Mostly online — I work with organisations across Latvia and beyond it. In person by arrangement: I travel to you, or we agree another location together.
Can we sign a contract and receive an invoice?
Yes. Work with organisations is carried out on the basis of a contract with an invoice. Before we start, we agree the scope, the delivery and the cost — all of it set out in the proposal.
What does it cost?
There is no universal price list — the cost depends on the scope and the format. After a conversation about what you need, and a diagnostic where one is useful, I prepare a proposal with the specific scope, delivery and cost for your situation.
How large can a group be?
In the “Crossroads of Six Paths” workshops, up to 20 participants, with a 4-hour workshop per block, working on real situations from your own organisation. Individual work is also possible — both for your specialists and for your clients.
Can the programme be adapted to what we need?
Yes — that is the core principle of the work. I shape the content after a diagnostic of what is needed: interviews with management and staff, and targeted blocks for a specific problem. I do not offer general topics that are the same for everybody.
How is confidentiality handled?
Individual work is confidential. What form of feedback the institution receives, we agree before the work begins.
Does this replace psychotherapy?
No. My methods add to a specialist's professional toolkit; they do not replace psychotherapy or medical care. If a situation calls for clinical help, I say so honestly and recommend the appropriate specialist.